Shipping Policy

This shipping policy explains how Kimberly Benge Photography operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.

Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.

Shipping is Included

There is no additional charge for shipping. Shipping is included in the purchase price.

Shipping Time

2-3 weeks for delivery.

Shipping Carriers

We use the following shipping providers: USPS, UPS, FedEx.

Delayed Orders

Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.

Tracking Orders

If applicable, you will receive a tracking number once your order is shipped. This number can be used on the carrier’s website to view real-time updates on the location and status of your shipment.

Returns and Exchanges

If you have any questions about refunds, returns or exchanges, please review our Return Policy.

Contact Information

If you have any questions or concerns regarding this shipping policy, we encourage you to contact us.

This document was last updated on March 31, 2025